Privacy Policy

This policy sets out how customer-retention.co.uk uses your personal information and explains: This policy applies to customer-retention.co.uk and explains how customer-retention.co.uk uses personal information collected through the 'Site'. customer-retention.co.uk is bound by the National Privacy Principles contained in the Commonwealth Privacy Act, except for its activities carried on in the course of journalism, which are exempt. customer-retention.co.uk has publicly committed to complying with the Australian Press Council Privacy Standards for the use of personal information in the course of journalism.

customer-retention.co.uk may, from time to time, review and update this privacy policy statement to take account of new laws and technology and changes to customer-retention.co.uk 's operations. All personal information held by customer-retention.co.uk will be governed by customer-retention.co.uk 's most recent policy, posted on the Site.

What kind of personal information customer-retention.co.uk collects and how it is collected:

customer-retention.co.uk collects personal information from a variety of sources, including from members of the public, advertisers, prospective employees, mailing lists, recruitment agencies, contractors and business partners. In general, the personal information customer-retention.co.uk collects includes (but is not limited to) name, address, contact details, gender, occupation, in some cases membership of professional associations and, where relevant, financial information, including credit card information, banking details and income information.

Personal Information you provide:

We store the personal information you enter on the customer-retention.co.uk website or give to customer-retention.co.uk in other ways. We obtain most personal information through the posting of ads or discussion forums via the customer-retention.co.uk website. You may provide information when you request or acquire a product or service from customer-retention.co.uk or its related companies, provide a product or service to customer-retention.co.uk , complete a survey or questionnaire, enter a competition, participate in forums or when you communicate with customer-retention.co.uk by e-mail, telephone or in writing (for example if you contact customer service or provide feedback).

Automatic collection: Cookies:

We may use a feature of your browser called a cookie to assign your computer a 'User ID'. Cookies do not contain information by which customer-retention.co.uk can identify you. They identify your computer to our servers. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. customer-retention.co.uk may use information contained in cookies to make assumptions about the user of the computer and to provide users of that computer with focused advertising, which customer-retention.co.uk believes, may be of interest, based on that information. To disable your cookies, please refer to the help menu within your Internet browser.

Indirect collection:

customer-retention.co.uk endeavors to collect personal information about an individual only from that individual. In some circumstances customer-retention.co.uk may obtain personal information from a third party. If you provide personal information about another person to customer-retention.co.uk , customer-retention.co.uk requires that you inform that person you have done so and provide them with a copy of this policy.

How customer-retention.co.uk uses the information you provide

customer-retention.co.uk may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection.

customer-retention.co.uk generally uses personal information to:

provide you with products or services you have requested personalize and customize your experiences on the customer-retention.co.uk website; help customer-retention.co.uk manage and enhance its services; communicate with you; provide you with ongoing information about opportunities on the customer-retention.co.uk website in which customer-retention.co.uk believes you may be interested; give you the opportunity from time to time to receive e-mail from customer-retention.co.uk . If you do not provide customer-retention.co.uk with that information, customer-retention.co.uk will not be able to provide you with the requested product or service.

Disclosure

customer-retention.co.uk may disclose personal information to other companies in the customer-retention.co.uk , which may only use it as set out above.

customer-retention.co.uk may also provide your information to:

third parties engaged by customer-retention.co.uk to perform functions on its behalf, such as processing credit card information, mail outs, debt collection, marketing, research and advertising; third parties authorized by you to receive information held by customer-retention.co.uk . If customer-retention.co.uk sells part of its business, personal information may be part of the assets transferred to the purchaser. The customer-retention.co.uk Network contains features where you are invited to send personal information to organizations other than customer-retention.co.uk . The choice to send such information to these organizations is entirely yours. You should be aware that any such information you choose to send will not be bound by this policy.

How customer-retention.co.uk treats sensitive information:

"Sensitive Information" means information relating to a person's racial or ethnic origin, membership of political bodies, religion, membership of a trade union or professional or trade association, sexual preferences, criminal record and health. customer-retention.co.uk may use and disclose Sensitive Information only for the purpose for which it was provided or a directly related secondary purpose or as allowed by law unless you have agreed otherwise.

Management and security of personal information:

customer-retention.co.uk protects the personal information customer-retention.co.uk holds from misuse, loss, unauthorized access, modification or disclosure by various means including firewalls, pass word access, secure servers and encryption of credit card transactions.

Updating personal information:

customer-retention.co.uk endeavors to ensure that the personal information it holds is accurate, complete and up-to-date.You can generally update personal information that is not membership information on the customer-retention.co.uk website where you submitted that information. Otherwise, please contact customer-retention.co.uk on privacy@customer-retention.co.uk where personal information is no longer required by customer-retention.co.uk , it would be destroyed or de-identified.

Seeking access to the personal information customer-retention.co.uk holds about you:

You have the right to seek access the personal information held about you and to advise customer-retention.co.uk of any inaccuracy. There are some exceptions to this right set out in the Privacy Act. If you make an access request, customer-retention.co.uk will ask you to verify your identity and specify what information you require. customer-retention.co.uk may charge a feeto cover the costs of meeting your request.

How to contact customer-retention.co.uk

If you have enquiries or wish to provide feedback about this policy, please e-mail us at privacy@customer-retention.co.uk